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About Me

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I'm a Senior Product Design Manager at Sitemate — a hybrid product ownership and design leadership role where I drive end-to-end product outcomes across design, delivery, and engineering collaboration.

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I thrive in high-output environments where design, product scoping, and delivery coordination happen in the same day. Grounded in empathy and strategic thinking, I turn complex platform challenges into simple, scalable experiences that create real value for users and the business. I'm driven by curiosity, ownership, and a bias for shipping.

2022 - Present

Senior Product Design Manager
Sitemate

  • First product design hire; shaped MVP products from concept to Series A as a hybrid Product Designer–Product Manager, owning end-to-end product outcomes from design through to delivery and production monitoring.

  • Led end-to-end design of the MVP across web and mobile within the first three months — creating detailed designs, UX flows, and interactive prototypes across multiple product streams including Growth.

  • Own architectural design decisions and information architecture for the core platform — creating comprehensive IA diagrams, leading IA overhauls, and establishing scalable UX patterns across multiple products.

  • Explore multiple design solutions independently for complex features, considering trade-offs and presenting recommendations to leadership with supporting user research and data.

  • Defined and evolved the design system — designing new components and patterns, driving adoption with engineering via Storybook, and embedding WCAG 2.1 accessibility standards across the product suite.

  • Lead full research cycles — building prototypes, conducting user interviews, and synthesising qualitative and quantitative data to influence roadmap priorities and feature scope.

  • Co-own product vision and roadmap with the founder, translating business goals into clear design objectives and influencing quarterly planning through user-driven evidence.

  • Collaborate hands-on with engineers daily — reviewing implementations against designs, coordinating delivery in Jira, and managing cross-product dependencies and scope trade-offs.

  • Own production quality for my workstream — triaging customer-reported issues, identifying UX patterns in support requests, and driving root-cause design improvements.

  • Led recruitment of 10 designers in the past year, developing assessment frameworks and mentoring emerging designers into product design leadership roles.

2019 - Present

Freelance Designer
Jennyyuedesign

  • Designed and developed websites for financial consulting startups and their sub-brands, delivering cohesive, conversion-focused digital experiences.

  • Created brand identities and logo systems for financial and commercial clients, establishing clear visual direction and scalable brand assets.

  • Produced campaign content for social platforms (Instagram, WeChat), aligning visuals with brand strategy and audience engagement goals.

2019 - 2022

Graphics Designer
BCR

  • Designed and built web pages and campaign landing pages, ensuring brand consistency and conversion-focused UX.

  • Created targeted email campaigns and promotional content to support marketing initiatives and drive engagement.

  • Developed promotional assets and internal documentation, improving clarity and communication across teams.

Skills

Design & Product: Product Design, Information Architecture, UX/UI Design, Interaction Design, Design Systems, Prototyping, Wireframing, User Research, Usability Testing, Accessibility (WCAG 2.1), Responsive Design

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Tools: Figma, FigJam, Storybook, Claude AI, Adobe Creative Suite (Illustrator, Photoshop, InDesign)

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Delivery & Collaboration: Jira, Confluence, Slack, Agile/Scrum, Sprint Planning, Trello

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Languages: English, Chinese, Japanese

Education

2021 - 2022

Google UX Design

Google

2013 - 2019

Bachelor of Interior Architecture and International Studies

University of Sydney Technology

2018 - 2019

​Kyoto University of Foreign Studies

Studied abroad in Japan for 2 Semesters.

  • LinkedIn

Lets Connect

 

Get in touch to collaborate or just to say hi! 

© 2021 All rights reserved by Jennifer Zhou

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